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Privacy policy

PBPop, a creative project managed by individuals, values the privacy of those who visit and use our website. Here we explain what data we collect, why, and how we protect it.

1. Data collected

  • Name, email, and address only if you decide to make a purchase or contact us.

  • Technical information such as IP address and cookies, anonymously, solely to improve the user experience and website functionality.

2. Use of data

  • To process and deliver orders..

  • To respond to inquiries and contact you regarding your request.

  • We do not share your data with third parties, except when legally required or to manage shipping.

3. User rights

  • You may request access to, correction of, or deletion of your information at any time by contacting us via email.

  • We do not send advertising or carry out mass marketing campaigns.

4. Security

  • The data collected is handled with care and is not stored longer than necessary to provide the service.

5. Changes to this policy

  • This policy is provisional and may be updated as the project develops or if the services offered change.

6. Contact

Frequently Asked Questions

Here are some common questions about our company.

PBPop is the personalized figure line from PBP Project, created through 3D printing to offer unique designs tailored to your preferences.

You can choose features such as hairstyles, accessories, colors, and details to create your exclusive figure.

El tiempo aproximado de fabricación es de 7 a 15 días laborables desde la confirmación del diseño. El envío estándar suele tardar entre 3 y 7 días.

To ensure quality and production times, modifications are only possible within the first 24 hours after purchase.

Please contact us as soon as possible with photos and a description so we can arrange a return or replacement at no additional cost.

Due to the personalized nature of these items, returns are not accepted unless there is a manufacturing error or defect.

You can reach us by email, through our website form, or via our social media. We reply within a maximum of 48 business hours.

Yes, we apply measures to protect your data and comply with current data protection regulations.